We will endeavour to deliver goods within 2-3 working days but goods are subject to availability and delay in delivery of goods is sometimes outside of our control.
Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods unless caused by our negligence.
We now operate using Royal Mail 48 for orders upto 9L/9KG of product and DHL Next Day on orders over 9L/9KG of product.
There is a flat fee of £4.80 on all Mainland UK orders regardless of weight and size.
We operate a standard delivery fee of £45.95 (WebSite Orders) on all Europe orders regardless of weight and size* Excluding order above 1ltr of Glue & Tar Remover, Screen Wash, IPA, Anti Fog, TFR, Acid Wheel Cleaner, Trye Dressing (LC106).
Should delivery be delayed for more than 28 days you have the right to contact us and refuse to accept the goods. In this case we will refund any money paid by you for the goods. As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility for everything other than damage due to our negligence will end on the date the carrier tried to deliver the goods to you.
Collect From Store
You can order and pay for your items via our website saving you money on postage and then collect them from our Head Office in Newstead, Nottingham. Please call +44 (0) 844 414 0987 to arrange a convenient time. (We do-not have a walkin shop, please do not turn up unanounced, all collection must be pre-arranged) About these Terms These terms and conditions are subject to change at any time without prior notice to you.
We advise you to check back and keep upto date of these terms and conditions.
Last Order Dates - These dates are meant as guidelines and are not guaranteed unless stated. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions affecting parts of our fulfilment network) may delay your orders..
Christmas Sale (Every Year) - All 12DOC purchases will be dispatched together on or after the 12th December - This give you chance to add to your order for the full 12 days before shipping, as new offers are added between the 1st and 12th of December. One off payment of £4.80